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500 Internal Server Error After Magento Installation

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Internal Server Errors – don’t they just make your heart sink.  You’ve installed Magento step by step, and you think everything has been done perfectly, but unfortunately when you load the site you get a white screen whch gives the classic 500 error.  I had this when I attempted to install this on the multiple site installation for Bright Light Media, however the solution is simple.

It’s all down to permissions, as you need to make certain folders in your Magento installation writeable.  With your FTP, ensure you make set the following files/folders to either 755 or 777.

/app/
/app/etc
/magento/
/media/
/var/
/index.php

If you action the permission change on the above folders, this should successfully solve the Internal Server Error problem and your website should display OK.

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about the author

    This article was written by Sam Davis on November 29, 2008.
    Computing over a glass of Grenache Shiraz... again!
    Sam is the Editor of Blasted Thing. Contact Us

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comments

9 Responses to “500 Internal Server Error After Magento Installation”

  1. shuron on January 7th, 2009

    Be aware, after update of magento check the URLS of the site. Sometimes .htaccess is overriden. So you need to back upt it befor any upgrade.

  2. Jesse on October 29th, 2009

    Hi,

    I saw your post about permission having got the 500 page after the first step of the installer from the page http://www.alloywheelrims.co.uk/downloader/

    all was well (after adding php.ini files to increase memory) and then press nest step……500.

    Anyway, changed the permissions as above and still no joy.

    My PHP info say this: http://www.alloywheelrims.co.uk/php_info.php

    Could you give me a pointer?

    Thanks

  3. Scott @sydneydesign on November 17th, 2009

    Hi Great post thanks for the info.

  4. Oliver on November 25th, 2009

    In my case it was not about the permissions, it was about the htaccess override.
    Just needed to change the rewrite base from /magento/ to / and it worked again.
    But for some minutes my heartbeat was “a bit higher” then usual :)

  5. Owen on March 17th, 2010

    thanks for this, very helpful!

  6. Cynthia on March 24th, 2010

    I got the error AFTER i changed the permissions to 777. Now the magento wizard will not start and page not found when http://www.wireyourworld.com/magento is tried.

    Oliver seems to have a solve but I’m unclear on what he means. the htaccess in the main magento directory? The line like that in mine says #RewriteBase /magento/ no from or to?

  7. Andrew Taylor on June 11th, 2010

    I just had a dreaded 500 error after trying to get Magento Connect to update. Changing the permissions on the above folders to 755 solved it for me :)

  8. cft on August 4th, 2010

    good post,
    though, only the first page of the sample data where visible until I set the rewrite base from /magento/ to / as suggested by Oliver

  9. Seb on August 24th, 2010

    In my case it was RewriteBase, which was set to “/” but guess what – I’ve forgotten to uncomment it by removing the hash symbol “#”.

    Now it’s working like a charm!

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